Privacy policy
At Tarzone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or make a purchase through our website.
Information We Collect
When you browse our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase details
- Product and size selections
- Payment-related information required to process your order
- Information provided when contacting customer support
We may also automatically collect certain technical information, including browser type, device information, IP address, operating system, and website usage information.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Provide customer support.
- Communicate order confirmations and updates.
- Respond to your questions and requests.
- Process returns or exchanges.
- Improve our website and products.
- Understand customer preferences and website usage.
- Prevent fraud and protect website security.
- Comply with applicable legal requirements.
Payment Information
Payments may be processed through third-party payment gateways. Tarzone does not need to store your complete card, UPI, or banking credentials when payment processing is handled by the relevant payment provider.
Sharing of Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment gateway providers
- Courier and logistics partners
- Website and technology service providers
- Customer support providers
- Marketing and communication service providers, where applicable
We only share information that is reasonably necessary for the relevant service.
Cookies
Our website may use cookies and similar technologies to:
- Remember preferences.
- Maintain website functionality.
- Understand website traffic.
- Improve the shopping experience.
- Provide relevant website features.
You may manage or disable cookies through your browser settings, although certain website functions may be affected.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw consent for certain communications.
To make a privacy-related request, contact us using the details below.
Policy Updates
Tarzone may update this Privacy Policy from time to time. Any changes will be posted on this page.